At Embassy London, we want to ensure a seamless and enjoyable shopping experience for all our customers. Placing and paying for your order is a standard practice that initiates the journey of your chosen items to your doorstep.

Service Levels Based on Your Location:

We understand the importance of timely deliveries, and we have established different service levels based on the country you are shopping from. For instance:

• UK Customers: Expect a dispatch and delivery timeframe of 2-7 working days.
• EU Customers: Please allow up to 14 working days for orders to be dispatched and delivered.

Tracking Your Order:

If the total time advertised for your region has not been exceeded, all is well, and your order is on track. In most cases, you will likely receive an update from the carrier, providing information about your delivery day, time, or slot, based on the service you have selected during checkout.

What to Expect:

• Dispatch and Delivery Times: Be aware of the specified dispatch and delivery times for your region when placing your order.
• Carrier Updates: Keep an eye out for updates from the carrier, as they will likely provide details about your expected delivery.