returns - uk mainland
FREE Exchange or Refund, within 28 days from receipt of your order.
At Embassy London, we understand sometimes orders may not meet your expectations. Therefore, we want to make the returns process as straightforward as possible.
That's why we offer FREE returns for all online orders, if for any reason you find your order is not suitable, our free service provides a hassle-free experience.
create your return
PREPARE YOUR RETURN
Before proceeding with your return, please ensure all items are returned unworn and in the original packaging. If we receive an item which is not in a re-sellable condition we may not accept your return.
RAISE YOUR RETURN REQUEST
Simply create your return using the link provided below.
No Invoice - No paperwork in the box required, no fuzz. Just the returns label on the outside of the box is enough to proceed with your return.
DROP OFF AT YOUR CONVENIENCE
Using the returns label provided on raising your request. Drop off your parcel to your local drop shop at your earliest convenience. Please ensure you obtain proof of postage.
DROP OFF LOCTIONS: You can find your nearest drop of point directly on our carrier partners website following the link here.
important information
Unfortunately, at current we are unable to accept online orders for a refund or exchange in our stores.
Note that while returns are free, shipping costs are non-refundable. Shipping is considered a consumable service that we have utilized to deliver your order to you.
Paid with Clear Pay or Klarna? - Don't forget to pause your next payment directly through their app to avoid any fee's.
If returning orders from within the UK we advice to use our return provider as we cannot assume liability for orders that do not reach us. Kindly note: Royal Mail is not a supported service.
Free delivery over £75 & FREE UK RETURNS
Next Day Delivery order by 12PM
Quality genuine leather
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