returns - uk mainland
FREE Exchange or Refund, within 28 days from receipt of your order.
At Embassy London, we understand sometimes orders may not meet your expectations. Therefore, we want to make the returns process as straightforward as possible.
That's why we offer FREE returns for all online orders, if for any reason you find your order is not suitable, our free service provides a hassle-free experience.
create your return
RAISE YOUR RETURN REQUEST
Simply create your return using the link provided below.
No Invoice - No paperwork in the box required, no fuzz. Just the returns label on the outside of the box is enough to proceed with your return.
DROP OFF AT YOUR CONVENIENCE
Using the returns label provided on raising your request. Drop off your parcel to your local drop shop at your earliest convenience. Please ensure you obtain proof of postage.
DROP OFF LOCATIONS: You can find your nearest drop of point directly on our carrier partners website following the link here.
important information
Before proceeding with your return, please ensure all items are returned unworn and in the original packaging. If we receive an item which is not in a re-sellable condition we may not accept your return.
Unfortunately, at current we are unable to accept online orders for a refund or exchange in our stores.
Paid with Clear Pay or Klarna? - Don't forget to pause your next payment directly through their app to avoid any fee's.
Free delivery over £75 & FREE UK RETURNS
Next Day Delivery order by 12PM
Quality genuine leather
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