returns EU & Rest of world
kindly note, this applies to all non-uk mainland, inclusive of Northern Ireland.
EXTENDED RETURNS
We offer an extended returns period for all orders made during the holiday season. Any online purchase made from the 20th November 2025 can be returned up until 16th January 2026 (or within 28 days of receipt, whichever is later).
RAISING YOUR RETURN
- We recommend sending your order via a fully tracked service to guarantee its safe arrival.
- Please ensure all custom duties and taxes are paid in advance to avoid delays or refusal of delivery.
- Keep a record of your return, including tracking information.
INVOICE
- Place your invoice inside your package including the returns reason (refund or exchange).
- Didn’t receive an invoice?
Contact us and we’ll be happy to provide one.
RETURNS ADDRESS
-
Embassy London,
4-5 Sandpit Road, Ground Floor,
Dexter Business Centre, Dartford
DA1 5BU
United Kingdom
failed returns:
To ensure your refund goes smoothly please ensure that all returns are unworn with original packaging and labels. Returns that do not pass our quality control inspections may not be accepted. For more information, please check out our Returns Policy. Online orders cannot be returned or exchanged in-store and must be sent back using the returns method below.
Free delivery over £75 & FREE UK RETURNS
Next Day Delivery order by 12PM
Genuine leather
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handcrafted in europe