Non-UK Return

Rest of World Returns

If you are not completely satisfied with your order, you may return it within 28 days of receipt. To ensure a smooth return process, we recommend sending your order via a fully tracked service to guarantee its safe arrival.

Please note that all custom duties and taxes must be paid in advance. Orders with unpaid duties may be delayed or refused delivery.

To ensure your refund goes smoothly, please ensure that all returns meet the following criteria:

1. The items must be unworn.
2. The original packaging and labels must be intact.
   (Outer packaging is essential to protect the shoebox during transit)
3. Returns must pass our quality control inspections.

Items not meeting these criteria will not be accepted for return. Thank you for your cooperation. Below is an illustration of accepted and non-accepted items.

EMBASSY LONDON

4-5 Sandpit Road, Ground Floor,
Dexter Business Centre,
Dartford, DA1 5BU,
United Kingdom

Failed Returns
To ensure your refund goes smoothly please ensure that all returns are unworn with original packaging and labels. Returns that do not pass our quality control inspections will not be accepted. For more information, please check out our Returns Policy. Online orders cannot be returned or exchanged in-store and must be sent back using the returns method below.