Important Delivery Information

At Embassy London, we want to keep you informed about our delivery process to ensure a transparent and satisfying shopping experience. Please read on for essential details regarding delivery times and the occasional sourcing of stock from various locations.

Delivery Times:

• Within the UK: Deliveries can take 2-7 working days to arrive.

• EU Orders: Please allow up to 14 working days for your EU orders to be delivered.

Stock Sourcing:

On some occasions, our stock may not be centrally located and could be sourced from a combination of sites. While this may mean orders are not dispatched immediately, rest assured that they will still be delivered within the quoted delivery times.

Carrier Notifications:

If you receive a notification from the carrier stating they have not received your order, don't worry. This is common for items being sourced off-site. There is no cause for alarm; we are merely waiting for your item to reach our central location to be packed and consolidated for shipping.

Dispatch Confirmation:

Once your order has been officially dispatched, the carrier will provide a new confirmation. This notification will inform you that they have your order and include a proposed delivery estimate.

Order Tracking:

You can conveniently track your order via the tracking link provided within the order dispatch email. This link will continue to update throughout the delivery process, allowing you to stay informed about the status of your delivery.