Visit an Embassy London Store

We know the shoes you choose say a lot about you. Likewise, our stores say a lot about us. That’s why we’re always refining every aspect of the Embassy London shopping experience (whether it’s online or the high street) to ensure it’s relaxed, rewarding and memorable.

When you step into one of our beautifully appointed ‘embassies’ you’ll find everything has been carefully considered – the lighting, the luxury finishes and the way our beautiful products are displayed. You’ll be able to see, touch and try the shoes on for yourself and our experienced Sales Ambassadors will also guide you through every part of your shoe-buying journey, from styling to sizing. You’ll find yourself in shoe heaven.

We think these reasons are enough to plan your Embassy trip and we can’t wait to see you there!

If you need to contact us our Customer Care team is available Monday - Friday, 9am to 5pm. Simply click the link below. 

(Click) Customer care team

More reasons to visit us:

- Advice on customised fitting such as back grips, insoles and half insoles.
- Help when choosing the styles that fit you best.
- Shoe care advice for your new shoes and old.
- Home delivery service.

Please note: Our stores cannot process online returns/exchanges or faulty products, for assistance with such queries please contact our Customer care team.