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FREE UK Delivery over £100 + FREE Returns
True to size
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A blending heritage styling with contemporary design, Vivienne is a chic lace-up. This androgynous brogue shoe combines leather and textures, with a tonal sole and is finished with precise broguing. The classic menswear is an updated addition for a modern woman.
Outer Sole Measurements
Evri - £4.95 - UK Delivery 2-7 working daysDPD - £6.95 - UK Delivery 2-7 working days
FREE Returns
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Rest of the World
(Excludes North/South America please contact for rates.)Returns at the customer's expense.
*On occasion delivery duration may exceed our quoted time scales. This will be due to external factors outside of our control. Please see our FAQs for more information. UK FREE returns are only applicable to mainland UK customers.
There are no drop shops near me?
At Embassy London, we strive to make your shopping experience seamless, including returns. We partner with Evri to offer nationwide return options through their extensive network of 7000 drop points. However, we acknowledge that in more rural areas, these drop points can be sparse.
Please note that while we provide free returns within the confines of our carrier, we understand that a convenient Evri parcel shop may not always be nearby. In such cases, you are welcome to return items via your preferred means. Kindly be aware that returning via alternative methods will be at your own cost.
For returns using our carrier, the return address is as follows:
EMBASSY LONDON4-5 SANDPIT RD, GR FLR DEXTER BUSINESS CTR,DARTFORD, DA1 5BUImportant Note Regarding Delivery
At Embassy London, we value transparency and strive to provide the best possible service to our customers. We understand that on occasion, errors and misunderstandings can occur during the delivery process, which may lead to delays or discrepancies.
In such cases, we endeavour to resolve all queries by working closely with both our customers and carriers to find a satisfactory resolution. However, we must emphasize that claims of non-receipt or delivery beyond 12 working days cannot be accepted.
If you find that your order has not been delivered within this timeframe, please notify us immediately so that we can investigate the matter with the relevant carrier. Beyond this timeframe, we regret that we are unable to provide further assistance and cannot be held liable for any loss or theft of orders.
Thank you for your understanding and cooperation.
Our Policy on Delivery Shipping Fees and Returns
We want to address a crucial aspect of our service: our policy regarding outbound shipping fees and returns. Should you opt to return an order that falls below our free delivery threshold after paying an outbound shipping fee, and subsequently request a refund of the outbound delivery fee, we reserve the right to apply a charge equivalent to the outbound fee for your return.
Please note: While we strive to accommodate our customers to the best of our ability, we regret to inform you that we cannot provide a free return if a subsequent request is made for the delivery fee refund.
Why We Have This Policy
This policy is designed to ensure fairness and sustainability in our shipping services. By carefully managing our outbound shipping fees, we can continue to offer exceptional value to all our customers while maintaining the quality of our services.
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They look fabulous, but unfortunately had to return them for a larger size ...now waiting and so looking forward to receiving them soon .....
Not for me, but a Birthday present for my wife.... they look wonderful, but need a size bigger. Now waiting ...please hurry her big day is next week!
Great and very stylish
Fabulous shoes, but I want a handbag to match!
Lovely
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