Price Reduction Policy

Price Reduction Policy: Refund of Price Difference

We value our customers and strive to provide a fair and balanced approach to price adjustments. Our policy for refunding the price difference when a product is purchased and subsequently placed into a promotion or discount is as follows:

Eligibility Criteria for Price Difference Refund

  1. Timeframe:

    • The price change must have occurred within the last 24 hours from the time of purchase.

  2. Stock Availability:

    • The item must have a stock quantity of 10 or more units at the time the refund is requested.
    • Items with low stock (less than 10 units) are not eligible for price adjustment refunds.

Non-Eligible Orders

If the above criteria are not met, customers are welcome to return the item and attempt to repurchase it at the discounted price. However, customers should be aware that:

  • Due to limited availability, there is no guarantee the item will still be in stock.

Policy Rationale

This policy is designed to:

  • Ensure fairness to all customers, including those who purchase in advance.
  • Prevent penalizing customers who secure items early, before promotions are announced.
  • Encourage informed decision-making for customers who may wish to wait for discounts, with the understanding that waiting carries the risk of limited stock availability.

We appreciate your understanding and cooperation as we aim to balance customer expectations while maintaining inventory fairness. For any additional questions or concerns, please contact our customer service team.